Premise Health Optometric Assistant in Hillsboro, Oregon

Welcome to the new standard of healthcare!

Who We Are:

Premise Health is an industry-leading onsite healthcare provider on a mission to help people get, stay, and be well. A company with 40 years of experience at our backs and the new ideas to keep moving forward. We believe healthcare is about more than treating people when they’re sick. Our dedicated professionals bring the highest quality health and wellness services to members at some of the world’s best companies, educational institutions, and other membership-based organizations. We make it simple and convenient to make healthcare a priority. If you’d like to join us, keep reading.

Who You Are:

Our rapidly expanding worksite healthcare delivery company is looking for full-time Optometric Assistant/Receptionist in Hillsboro, OR! You are a high-energy self-starter who brings their best to work every single day. You are someone who is exceptionally knowledgeable in your field but is still willing to learn. This is full-time position; day-time hours with occasional work until 7pm—no weekends.

What You’ll Do for Us:

It’s hard to pinpoint a “typical” day here (and who wants typical anyway?), but you can expect to handle things like this:

  • Greet patients at the front desk in a timely and friendly manner, and escort patients to the optometry suite.

  • Prepare patients for tests by directing and seating patients at eye-testing machines, explaining the purpose of each test.

  • Gather preliminary data for the optometrist through patient pre-test: Ask for chief complaint, gather patient’s medical/ocular/family history, measure entering visual acuity, eye pressures, visual fields, color vision, depth perception, blood pressure, and/or obtain retinal photography.

  • Accurately record results of patient pretest into Officemate, the Vision Electronic Medical Record.

  • Access data base to schedule, confirm, and update appointments as necessary. Confirm patient appointments the day before the eye exams with a live phone call.

  • Verify vision benefits, obtain and document authorizations from VSP the day prior to the eye examination. Relays any pertinent vision insurance information prior to the eye exam. Verify eligibility for walk-in and same-day patients.

  • Submit claims to VSP following the eye examinations.

  • Post payments from VSP EOP (Explanation of Payment) statements to patient ledgers and reconcile EOPs twice a month.

  • Gather financial data for financials meetings to present to Take Care and the Client, as needed.

  • Participate in optometry operations meetings with Take Care and the Client, as needed.

  • Answer phones and direct calls appropriately.

  • Access voicemail messages and coordinate follow-up in a timely fashion.

  • Forward all necessary paperwork to appropriate sources or agencies.

  • Obtain prescriptions or orders from outside optometrists/ophthalmologists as necessary.

  • Enter pertinent information into the vision EMR and/or medical EMR in a timely manner.

  • Involved in recall procedures to bring in patients due for their annual eye examinations.

  • Order diagnostic contact lenses, eye drop samples, and other products for in-office use.

  • Coordinate in-house referral appointments for patients needing a physician visit (eg for high blood pressure).

  • Handle patient complaints/issues according to policies, and obtain assistance if necessary.

  • May require other duties as assigned.

Fine Print:

  • High School diploma or its equivalent.

  • Optometric-related experience strongly preferred

  • Must be accurate and very detail-oriented, and be able to multi-task efficiently.

What We’ll Do for You:

At Premise Health, you’re not an employee – you’re a team member. We have health centers and offices scattered across the country, but we’re all working together in service of our clients and members. We’re proud of the culture we’ve built, and we aim to assist our team members in living their best life – in and out of the workplace. We know that we can only help people get, stay, and be well if we do the same for ourselves. We’re also not afraid to share what we’re up to – check out some of our smiling faces.

As an employer, we want to compensate you for the work you do with more than a paycheck (although you’ll get one of those too). Premise Health offers competitive benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, and a company-sponsored wellness program. We are an equal opportunity employer of nice people and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.